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Come be part of a growing team and have some fun while doing it! This marketing professional will oversee a team of casino hosts and focus on player development and retention.
Responsibilities
Develop and implement strategies for the Player Development program, focusing on sustainable guest acquisition, retention, and reactivation for the high-end segment.
Provide leadership to Player Rewards Club supervisors and representatives, ensuring efficient, friendly, and accurate guest service at the best possible cost.
Supervise Player Development casino hosts, setting clear goals, targets, and assignments, and regularly evaluating performance.
Qualifications
Bachelor's degree in Business Administration, marketing, or a related field, with at least three (3) years of relevant experience in gaming, hospitality, sales, or marketing. Any combination of education and/or relevant experience totaling seven (7) years may also be considered.
Proficient in customer relationship management (CRM) systems and player-tracking systems.
Supervisory experience in player development or high-end guest service roles is preferred.
Executive casino hosts with supervisory experience are encouraged to apply.
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